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Privacy policy

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Your privacy matters.

This Privacy Policy explains how Team Bike collects, uses, shares and protects personal information when you visit our website, contact us or purchase our products.

Clear Collection We explain what we collect
Responsible Use Information used for stated purposes
Privacy Choices Control over eligible data

Team Bike operates this online store and related services. In this policy, “Team Bike,” “we,” “us” and “our” refer to Team Bike. “You” refers to a visitor, customer or other person who interacts with our services.

01

Information we collect

The information we collect depends on how you interact with our website and services.

Contact information

Your name, billing and delivery addresses, email address and telephone number.

Order information

Products purchased, order history, delivery details, returns and customer-service requests.

Account information

Login details, saved preferences and information connected to your customer account.

Device information

IP address, browser, device type, operating system, referring pages and website activity.

Communications

Information included when you email, call, submit a form or otherwise communicate with us.

Marketing preferences

Your newsletter subscription, communication choices and interactions with promotional messages.

Payment information is processed through our authorized payment providers. Team Bike may not directly store complete payment-card numbers.
02

How we collect information

We may collect personal information:

  • Directly from you when you place an order or contact us.
  • When you create or use a customer account.
  • Automatically through cookies and similar technologies.
  • From Shopify and service providers supporting our store.
  • From payment, delivery, analytics and marketing providers.
  • From publicly available sources where legally permitted.
03

How we use personal information

We may use personal information to:

  • Process, confirm, fulfill and deliver orders.
  • Process payments, returns, refunds and exchanges.
  • Create and administer customer accounts.
  • Respond to questions and provide customer support.
  • Send transactional messages about orders and accounts.
  • Personalize and improve our website and services.
  • Measure website performance and understand customer activity.
  • Detect fraud, misuse, security threats and prohibited activity.
  • Comply with legal, tax, accounting and regulatory obligations.
  • Send marketing messages when permitted by law and your choices.
  • Protect the rights, property and safety of Team Bike and others.
04

Cookies and similar technologies

We and our service providers may use cookies, pixels, tags and similar technologies to operate the website, remember preferences, analyze activity and support advertising where enabled.

Cookies may be used for:

  • Essential website and checkout functionality.
  • Security, authentication and fraud prevention.
  • Saving your cart and website preferences.
  • Website analytics and performance measurement.
  • Marketing and advertising, where applicable.

You can control certain cookies through your browser settings or any cookie-consent tool available on our website. Blocking essential cookies may prevent parts of the website from functioning.

05

How we share information

We may disclose personal information to trusted organizations that help us provide our services, including:

  • Shopify, which hosts and supports our online store.
  • Payment processors and financial-service providers.
  • Delivery companies, warehouses and fulfillment providers.
  • Customer-support and communication providers.
  • Website hosting, security and technical-service providers.
  • Analytics, advertising and marketing providers where enabled.
  • Professional advisers such as accountants, insurers and lawyers.
  • Government authorities when disclosure is legally required.

We may also disclose information in connection with a merger, acquisition, financing, reorganization or sale of all or part of our business.

Team Bike does not disclose personal information to unrelated parties simply in exchange for money. Certain advertising or analytics activities may nevertheless be treated as “sharing” or a “sale” under some state privacy laws.
06

Shopify and third-party services

Our store is powered by Shopify. Shopify processes information about visitors and customers to provide its commerce platform and related services.

Our website may contain links to third-party websites, applications or services. Their privacy practices are governed by their own policies. Team Bike is not responsible for the privacy or security practices of independent third parties.

07

Marketing communications

If you subscribe to promotional communications, we may send information about products, offers and store news.

You can unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us. You may still receive essential transactional communications concerning your orders, account or customer-service requests.

08

Retention and security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, administer our relationship with you, resolve disputes and satisfy legal, tax, accounting and security obligations.

We use reasonable administrative, technical and organizational safeguards designed to protect personal information. However, no website, network or storage system can be guaranteed completely secure.

You are responsible for protecting your account credentials and should contact us if you believe your account has been compromised.

09

Your privacy choices and rights

Depending on where you live, you may have some or all of the following rights, subject to applicable exceptions:

Access Request information about personal data we maintain about you.
Correction Request correction of inaccurate personal information.
Deletion Request deletion of eligible personal information.
Portability Request a portable copy of eligible personal information.
Opt out Opt out of certain targeted advertising, sales or sharing.
Appeal Appeal certain decisions concerning a privacy request.

To submit a request, email contact@teambike.us. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authorization.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

10

Children’s privacy

Our services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so that we can review the matter and take appropriate action.

11

International data processing

Team Bike and its service providers may process information in countries other than the country where you live. Privacy and data-protection laws may differ between jurisdictions.

Where required, appropriate measures may be used to protect information transferred internationally.

12

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our services, technology, legal requirements or business practices.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or other appropriate methods.

PRIVACY QUESTIONS

Contact Team Bike

Contact us to ask a privacy question or submit an eligible request.

Team Bike
2544 Wild Hollyhock Drive #3316
Tampa, FL 33619
United States

Last updated: August 22, 2026